Website Maintenance & Support
Standard Care
Keep It Updated.
Checks, plus time each month for small updates.
For: A website whose text and images change from time to time.
What you receive
- Everything in Basic Care.
- Up to 90 minutes of maintenance and minor content updates each month, in total.
- Small text and image replacements.
- Routine functional checks.
- A monthly maintenance report.
Limits
- Maintenance time
- Up to 90 minutes a month, in total
- Unused time
- Does not roll over
- Response times
- Confirmed in writing before the plan starts
Not included
If you need any of these, tell us before you choose. We will say plainly whether another package covers it, rather than add costs later.
- New features
- Major redesigns
- New website pages
- New integrations
- Unlimited changes
What you provide
- A website NEXTWARD has built (other websites are discussed first)
- Access to the website's hosting and code through your own accounts
- Change requests sent as one list, by one contact person
How it works
- 1Choose after launchA maintenance plan is optional. You can add one once your website is live.
- 2Monthly checksWe review the website's health and run the checks in your plan.
- 3Your requestsSmall changes are made within the plan's monthly time.
- 4Monthly summaryYou receive a short report of what was checked and done.
- A revision round
- One consolidated list of changes, from one contact person. New requests after approval are outside the package.
- Timelines
- The schedule is agreed in writing before work starts, and begins once we have every material listed. If materials or feedback are late, it moves by the same amount.
- Feedback
- Please send feedback within 5 business days of each review, so the project keeps moving.
- Extras
- Nothing outside the package is sold at checkout. If you need more, we will tell you plainly before any work or payment.